ITSM • ITOM• ITAM • HRSD • CSM • SECOPS• OMT• TSM

Transforming Workflows Empowering People

We are the ServiceNow experts who empowers employees, delights customers, and transforms businesses with intelligent workflows across technology, operations, and growth

Technology Workflows

We implement ITSM, ITOM, SPM, ITAM, and SecOps following industry best practices—giving teams the tools to innovate faster, stay secure, and keep technology powering the business. We also utilize AI Assist and GenAI within ServiceNow to enhance speed, intelligence, and efficiency.

Employee Workflows

We implement HRSD and WSD to streamline HR and workplace services—empowering employees with seamless, connected experiences that make work simpler and more rewarding. With AI Assist and GenAI, we elevate these services to be more intuitive and proactive.

Customer Workflows

We implement CSM and FSM to deliver connected customer and field experiences—enabling faster resolutions and stronger trust. By leveraging AI Assist and GenAI, we make every interaction smarter, quicker, and more personalized.

Creator Workflows

With App Engine, we enable custom application development that empowers teams to innovate faster, automate processes, and build scalable solutions—leveraging ServiceNow capabilities with AI Assist and GenAI to make every app smarter and more efficient.

Who We Are

We Are Druthion

Druthion Technology Solutions is a global ServiceNow consulting partner delivering cloud-based workflow automation solutions tailored to the unique needs of healthcare, finance, retail, manufacturing and other industries. We design, implement, and operate ServiceNow solutions that drive measurable business outcomes—improving efficiency, security, compliance, and customer satisfaction.

What we do

• End-to-end delivery: strategy, architecture, implementation, integration, training, and ongoing support.

• Implementation: we implement ServiceNow across IT, employee, customer, and creator workflows (ITSM, ITOM, SPM, ITAM, SecOps, HRSD, WSD, CSM, FSM, App Engine, etc.).
• Training & enablement: we train your teams and transfer knowledge so your people can sustain and expand the value we deliver.
• Impact-focused: we help clients measure and realize tangible outcomes—faster resolution, higher user satisfaction, and improved compliance.
• Global delivery model: experienced resources located in the USA, Australia, UK and India to support projects worldwide.

Industries we serve
Healthcare, finance, retail, manufacturing, and other regulated and enterprise environments.

Our strengths

• Deep, practical ServiceNow expertise across IT, security, customer, employee, and creator workflows.
• Proven methodology and industry best practices for secure, scalable implementations.
• End-to-end accountability—from strategy through handoff and training—so clients achieve real business impact.

Certified resources

CSA, CAD, CIS ITSM, CIS Discovery, CIS HAM, CIS SAM, CIS HRSD, CIS CSM, CIS IRM, CIS SecOps, ARCHX, CTA, CMA.

Ready to accelerate your ServiceNow journey? We implement, enable, and support organizations to make measurable impact—fast.

 
 
Who We Are

From Strategy to Success

We are a IT consulting and delivery partner dedicated to making enterprise operations more efficient and resilient. Our certified architects, developers, and trainers design and implement end-to-end digital workflows, cloud integrations, and enterprise automation strategies that help organizations reduce cost, improve service quality, and accelerate transformation.
Alongside implementation, we provide advisory, managed services, and talent development programs so clients gain long-term value and in-house expertise.

Customer Satisfaction
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Innovation Delivery
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Training & Enablement
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Enabled 40% faster field-task resolution by deploying tailored Agent Mobile workflows

Our Value

Driving measurable business outcomes through digital innovation.

Customer-Centric Excellence

We are dedicated to improving operations and delivering solutions that maximize customer satisfaction.

Trusted Guidance & Learning

We act as a reliable partner and mentor, empowering teams through training and knowledge transfer to master digital workflow solutions.

Innovation & Development

We drive innovation by building intelligent AI-powered solutions and creating new applications that enhance business outcomes.

Services

Workflow Automation Solutions Built for Your Industry

IT Service Management (ITSM)
Streamline incident, problem, change, and request processes to improve responsiveness and service quality.
IT Asset Management (ITAM)
Manage hardware and software assets end-to-end, reduce costs, and ensure licensing compliance.
Security Operations (SecOps)
Integrate security with IT to identify, prioritize, and remediate threats faster with actionable insights.
Workplace Service Delivery (WSD)
Digitize and simplify workplace services for both on-site and hybrid teams, from onboarding to facilities requests.
IT Operations Management (ITOM) Visibility
Discover, map, and monitor your infrastructure to ensure service reliability and proactive problem prevention.
Training & Placement Services
Upskill your team with hands-on, role-based ServiceNow training designed for real-world implementation.

Trusted by Industry Leaders

Choose Package

Choose the Right Plan for Your Business

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Basic Protection
$49
/month

Key Features

Advanced Security
$99
/month

Key Features

Enterprise Shield
$189
/month

Key Features

Testimonial

Client Feedback & Reviews.

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